Seasoned Senior Business Analyst and Team Lead with a Master's Degree in Ecology and broad experience in managing teams, gathering requirements, and writing technical specifications. Skilled in Agile, Scrum, Kanban, BPMN, Visio, MS Office, GitLab, Confluence, Atlassian JIRA, and CRM. Over a decade of IT and banking domain experience, fluent in English, Ukrainian, and Russian.